FAQ

 

SHOP

 

 

 

Frequently asked questions

If your question is not answered below, please Email info@slinkylady.com

All our products have been carefully chosen for their desierable styles. and quality. Each piece is of the highest quality, made to exacting standards

We offer a money back guarantee, not one customer has returned a product!

Our personal service is second to none, where else can you get service like ours for such low prices? Your satisfaction is guaranteed

 

 

 

 

 

Discreet Packaging

Packages are sent out in plain packaging with no mention of the contents. If you have special requirements then please email me and I will take care of it, usually at no extra charge. For example if you would like the parcel to be sent to arrive on a specific day, or time,. We can also double package a delivery one box/bag inside another or make any reasonable arrangements you require.

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Privacy Statement

Slinky Lady will never pass any of your personal details onto any other company. We will never mail you with any other service or products other than those sold by Slink Lady

The only personal items of information we will hold are your email address and name.

If you have any queries please Email Always happy to hear from you.

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Postage & Packaging

We only charge a nominal £3.00 postage and packing, so you do not get penalised for a big order.

If you have any queries please email

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Shopping on-line

To view greater detail click on any thumbnail picture .

When you have seen an item you would like to purchase you can do one of the following:

  • Press the buy me button next to the picture and follow the simple steps to pay by debit card
  • Click on the fastpay button at the bottom of the page to pay by credit card

Please be sure to let us know of your size and colour choice

If you prefer you may email your choice with the item code, found under the item picture, to sales@slinkylady.com Please include your choice of colour and size.

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Different Shipping/Billing Address

If you wish to have the goods sent to another address, simply place your order and send us an email with the shipping address, please include the order ref.

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How can I complain?

If you have any reason for complaint, please Email or telephone us. We will investigate your complaint and make an offer to resolve it within 48 hours, but usually much sooner.

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How can I cancel?

To cancel an order please email us. It is helpful if you have the order reference. Any order may be cancelled before receipt or within 7 working days of receipt for a full refund. Refunds will be made as soon as the goods are returned or within 30 days whichever happens sooner. Goods should be returned to us at the customers expense. Goods Unreturned within 30 days may be collected by us at the customers expense and deducted from the refund.

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How can I make payment?

We Currently have the following forms of secure methods of payment
NOCHEX ONLINE PAYMENTS
FASTPAY ONLINE PAYMENTS
E-GOLD ONLINE PAYMENTS

We continue to add additional payment methods to offer our customers the widest choice. .

We welcome any suggestions that would help us to assist you.Please feel free to email us with any further enquiries.

Thank you for visiting Slinky Lady

 

 

 

NOCHEX
E-GOLD

Egold Info

If you don't have an egold account Secure signup here

FASTPAY

 

 

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